Readiness Quiz
Centralized Tax Solutions is a service bureau dedicated to supporting growth. This free tool is designed to assess your tax season needs and provide solutions to address the challenges.
There will be 10 questions for each part of the quiz. There will be 3 parts.
Basic Business Setup
Marketing & Training
Business Process
Fill out this quick information to begin the quiz.
Part One: Business Setup
The first part will consists of questions pertaining to basic business setup.
Do you have a business name outside of using your name?
Here are three reasons to use a business name instead of your real name:
Professionalism and Credibility: A business name can make your brand appear more professional and established, helping to build trust with clients and customers.
Scalability and Flexibility: A business name allows for future growth and diversification of your offerings without being tied to a personal identity. It can be easier to sell or transfer the business as well.
Privacy and Separation: Using a business name helps maintain a clear distinction between your personal and professional life, protecting your privacy and creating a boundary between you and your business.
Does this business have an EIN and is properly
registered in the state of operation?
Having an Employer Identification Number (EIN) and properly registering your business with the state offer several key benefits:
Legal Protection: Proper registration provides liability protection by legally separating your personal assets from your business assets. This helps safeguard your personal finances if your business faces legal issues.
Tax Benefits and Compliance: An EIN allows you to file business taxes separately from personal taxes, potentially unlocking tax benefits and deductions. It also ensures compliance with federal and state tax laws, helping to avoid penalties.
Credibility and Trust: Registering your business and obtaining an EIN boosts your credibility with customers, suppliers, and financial institutions. It signals that your business is legitimate and professionally managed, making it easier to open a business bank account, apply for loans, and build business credit.
Do you have a logo? (Original and not created by a logo creator)
A professional logo is vital for brand identity, making your business recognizable and credible. It ensures consistency across marketing and sets you apart from competitors. Unlike generic logo creators, which can produce low-quality, impersonal designs, a professionally crafted logo is unique and tailored to your brand’s values and goals. Investing in a professional design helps establish trust and leaves a lasting impression, making it essential for long-term success.
Do you have a business bank account?
Benefits of a Business Bank Account and Separating Business and Personal Finances:
Clear Financial Separation: A business bank account ensures your business and personal finances are kept separate, which simplifies accounting, reduces confusion, and helps accurately track business expenses and income.
Professionalism: Having a dedicated business bank account enhances your credibility with clients and vendors, making your business appear more professional and established.
Payroll: Separating your bank account is beneficial because it makes paying employees and paying yourself properly easier. Be sure to do payroll or owners draws.
Legal Protection: For entities like LLCs and corporations, separating finances is essential to maintain the legal protection of personal assets in case of business liabilities.
Easy-to-Get Business Bank Accounts:
Chase Business Complete Banking: This account offers easy online sign-up, low fees, and access to Chase's extensive banking network. It’s ideal for small businesses and startups.
BlueVine Business Checking: Known for its no-fee structure and high-yield interest, BlueVine offers a straightforward online application process and is great for businesses wanting a fully digital experience.
Novo Business Banking: Novo provides an easy online setup, no minimum balance requirements, and free transactions. It’s a good option for entrepreneurs and freelancers looking for a simple, mobile-first banking solution.
Quickbooks: Quickbooks provides an alternative option to those with limited banking history. You DO NOT need to maintain a subscription to have a bank account.
Do you have a website?
Benefits of Having a Website for Your Business:
24/7 Online Presence: A website ensures your business is accessible to customers around the clock, providing information and services even outside of business hours, which can lead to increased customer engagement and sales.
Professionalism and Credibility: A well-designed website establishes your business as legitimate and credible. It acts as a central hub for your brand, showcasing your offerings, testimonials, and expertise.
Client Intake and Engagement Forms: Websites allow you to use client intake and engagement forms to streamline the onboarding process. These forms collect necessary information, schedule appointments, or initiate service requests efficiently. This enhances customer experience by making it easy for clients to interact with your business, while also saving you time on administrative tasks.
Do you have a dedicated business number?
Having a dedicated business number offers several key benefits. It separates your personal and professional communications, enhancing privacy and helping you maintain a work-life balance. A business number also projects a more professional image, making your business appear established and trustworthy to clients. It allows you to set up features like voicemail, call forwarding, and business hours, improving customer service and ensuring you never miss important calls. Additionally, a dedicated number can help streamline your operations by keeping all business-related communication organized in one place.
Do you have a professional email?
Using an email address that includes your business name, even with domains like Gmail, is important for maintaining professionalism and credibility. It reinforces your brand with every communication, making your business appear more established and trustworthy. A business-branded email also keeps your professional correspondence organized and separate from personal emails, enhancing efficiency. Overall, it helps build trust and ensures consistent brand representation, even if you’re using a common email provider.
Do you know what SEO is and is it set up properly?
SEO, or Search Engine Optimization, is the process of optimizing your website to improve its visibility on search engines like Google. Good SEO helps your business appear higher in search results, making it easier for potential customers to find you online. To check if your SEO is set up properly, try searching your business name on Google. If your website appears at or near the top of the results, your SEO is likely working well.
Do you have professional images?
For a tax business, professional images add significant value by enhancing the credibility and professionalism of your brand. High-quality images can make your website, marketing materials, and social media more engaging and trustworthy, helping to attract and retain clients. However, real pictures, even if not professionally taken, are always better than artificial ones because they convey authenticity and build a genuine connection with your audience. While professionally edited images can polish your brand's appearance, relying on real, authentic photos—even if you can’t afford professional photography—creates a more honest and relatable image for your business.
Do you have a mentor?
Having a mentor in the tax industry offers invaluable benefits. They provide expert knowledge and guidance on complex tax laws, software tools, and the latest technology, helping you stay current and competitive. A mentor can also offer leadership advice, helping you navigate challenges, improve client relations, and grow your business. Their experience can save you time and mistakes, offering insights that accelerate your professional development and success in the industry.
Part Two: Marketing & Training
Do you have a Facebook business page and/or
Instagram business page?
Having a Facebook or Instagram business page is essential for a tax business to enhance visibility, connect with potential clients, and showcase your expertise. These platforms allow you to engage with your audience and build credibility. Separating your business brand from your personal image is equally important, as it ensures a professional presentation, maintains your privacy, and creates a focused, consistent brand identity that resonates with clients and reinforces trust in your services.
Do you have a marketing plan?
A marketing plan is crucial for a tax business, especially given the limited time frame of tax season. It helps you strategically target potential clients, optimize your outreach efforts, and make the most of peak demand periods. With a well-defined plan, you can focus on the most effective channels, manage resources efficiently, and ensure consistent messaging. This maximizes your client base, increases revenue, and positions your business for success in a competitive market.
Do you know your target audience?
Your target audience is the specific group of people most likely to be interested in your products or services. They are defined by factors such as demographics, interests, behaviors, and needs.
Identifying your target audience is essential for creating an effective marketing plan. It allows you to tailor your messaging, choose the right marketing channels, and design campaigns that resonate with the people most likely to engage with your business. By understanding your audience's preferences and pain points, you can allocate resources more efficiently and improve the overall effectiveness of your marketing efforts.
4. Did you know should be marketing now and everyday?
Marketing every day in the tax industry is crucial, regardless of the season or training plans. Consistent marketing keeps your business top-of-mind for clients, builds brand awareness, and attracts new customers. Even during busy tax seasons, ongoing marketing ensures a steady flow of leads and helps maintain a strong presence. Regular promotion also prepares your business for future growth and establishes a solid foundation for when training or expansion opportunities arise.
Do you have your flyers ready or preparing?
Professional flyers are important for effectively promoting your tax business by providing a polished, credible image that attracts clients and conveys key information. While professionally designed flyers are preferable for their quality and impact, using Canva can be a good alternative if you have a limited marketing budget. As your business grows, it’s important to allocate a marketing budget to invest in high-quality materials, which can enhance your brand’s professional image and support sustained business growth.
Do you plan on building a team?
Everyone wants to become a mentor. There’s nothing wrong with seeking growth and new opportunities, but here are five key things to keep in mind:
1. Education: Properly educating your team is crucial. Leading a team means equipping them with the knowledge they need. In the tax industry, ensuring your team is well-prepared adds unparalleled value.
2. Tools: In today’s rapidly advancing tech landscape, the tools you use to succeed are what mentees value most. While software and training were once the only necessities, now it’s essential to provide the right technology and resources that drive success.
3. Competitive Compensation: Make sure your compensation plan benefits both you and your team. Don’t lose great talent by being stingy. A happy team is a productive team, and competitive pay is a key factor in their satisfaction.
4. Marketing: Effective marketing is essential for success. Equip your team with the skills and strategies they need to market themselves. Guide them in this crucial area—it’s one of the most important skills an entrepreneur can have.
5. Discernment: Not everyone is meant to be on your team, and not everyone is suited for learning tax preparation. Understand that people grow and learn at different paces, and don’t expect everyone to be just like you. Use discernment when choosing who to mentor.
Do you have your team marketing in place to build a team?
Starting to market now is crucial if you want to build a team in time for tax season. Now is the time to attract potential hires and ensure you have a qualified team ready to handle the increased workload.
Do you have your training program planned?
Having a structured training plan for hiring tax professionals is essential for ensuring consistency, efficiency, and quality in your tax business. A well-organized training program equips new hires with the necessary skills, knowledge, and understanding of your procedures and standards. This leads to improved performance, reduces errors, and enhances client satisfaction. It also helps integrate new team members smoothly into your operations, setting a strong foundation for a successful tax season.
Do you have contracts and pay scales in place?
Differentiating between employees and contractors is crucial for compliance and operational efficiency. Employees typically have set hours, benefits, and a consistent role within the business, while contractors offer specific services on a project basis with more flexible terms. Clear pay scales for both roles ensure fair compensation and help manage budgeting. Additionally, well-defined contracts for employees and contractors outline expectations, responsibilities, and legal obligations, reducing the risk of disputes and ensuring smooth business operations.
10. Do you have auditing in place?
Before transmitting tax returns, the auditing process involves a thorough review to ensure accuracy and compliance with tax laws. This pre-transmission audit checks for errors, inconsistencies, or omissions in the return to prevent costly mistakes and potential penalties. Having an auditor on your team adds an extra layer of scrutiny, providing expert validation and correction of any issues. This ensures the return is accurate and complete, and helps maintain compliance with regulations, reducing the risk of audit triggers or legal issues.
Part Three: Business Process
Is your tax software set up?
Setting up your tax software as soon as possible is crucial for gaining an early advantage in tax season. Early setup allows you to familiarize yourself with the system, streamline processes, and address any issues before the busy period begins. This preparation enhances efficiency, reduces the risk of errors, and ensures you are ready to handle client needs promptly. By starting early, you can maximize productivity and position yourself for a successful tax season.
Do you have your bank selected and account active?
Selecting a bank product early before tax season is important for ensuring you can recieve pre-season funding and advances to your clients if you qualify. Early selection allows you to secure the best financial products and terms, which can enhance your service offerings and attract more clients. It also ensures that you can get paid out of the return.
Do you know what the 8867 is and what the repercussions are?
Form 8867 is the "Paid Preparer’s Due Diligence Checklist" used by tax preparers to ensure they have met due diligence requirements when preparing certain tax returns that claim credits such as the Earned Income Tax Credit (EITC), Child Tax Credit (CTC), and Additional Child Tax Credit (ACTC). The form requires preparers to document their efforts in verifying the eligibility of these credits.
Penalties for Violating Form 8867 Requirements: Tax preparers who fail to comply with the due diligence requirements on Form 8867 can face significant penalties. The fine for not meeting the due diligence requirements is up to $540 per failure, as of the 2024 tax year. Additionally, repeated or severe violations may result in more severe consequences, including further legal and reputational repercussions.
Are you using a mobile app or intake forms?
Using a mobile app or client intake forms is crucial for accurately completing Form 8867 and the tax return. These tools streamline the process of gathering detailed and accurate information from clients, ensuring all necessary data is collected to verify eligibility for credits like the EITC or CTC. By efficiently collecting this information, you reduce the risk of errors and omissions, which helps in completing Form 8867 correctly and ensures compliance with IRS due diligence requirements. Additionally, these tools improve client convenience and speed up the preparation process, ultimately leading to more accurate and timely tax returns.
Do you have a taxpayer checklist?
Having a visible taxpayer checklist is essential for guiding clients on the necessary documents and information required for IRS compliance. It ensures clients understand what is needed to complete their tax returns accurately and helps them gather all relevant documents in advance. By providing this checklist, you streamline the filing process, reduce the risk of missing or incorrect information, and enhance the efficiency of your service. This proactive approach also fosters better communication and compliance with IRS requirements, leading to smoother and more accurate tax filings.
Do you know what a CRM is ?
CRM, or Customer Relationship Management, is a system or software used to manage and analyze customer interactions and data throughout the customer lifecycle. CRM systems help businesses streamline processes, improve customer service, and enhance relationships by organizing and automating tasks.
Do you have CRM Access?
Implementing a CRM for a tax business is crucial for enhancing efficiency and client management. It helps organize client information, track communications, and manage appointments, leading to improved organization and streamlined processes. A CRM can automate reminders for important deadlines, track the progress of tax returns, and analyze client data to identify opportunities for cross-selling services. By centralizing information and automating routine tasks, a CRM improves accuracy, enhances client relationships, and ensures a smoother, more efficient tax preparation process.
Do you plan on offering your CRM to your team?
Different CRMs offer various licenses and features, so it's important to choose one that accommodates your entire team. A CRM that includes team licenses ensures everyone has access to the tools needed for efficient collaboration and client management. Effective leadership involves not only managing your team but also supporting their growth and development. By selecting a CRM that supports your team’s needs, you enhance productivity and provide the resources necessary for their professional growth and success.
Do you have promotion or referral program?
Promotions in the tax industry are crucial for attracting new clients and increasing visibility, especially during peak tax season. Effective promotions can differentiate your services and drive more business. Additionally, having a referral program leverages satisfied clients to bring in new leads, expanding your client base through trusted recommendations. Both strategies help grow your business, enhance client acquisition, and build a strong reputation in a competitive market.
Do you have a process in place for ensuring contact with your client year-round?
Maintaining contact with your tax clients year-round is important for building strong relationships and ensuring ongoing engagement. It allows you to provide timely updates, offer valuable advice, and address any tax-related questions or changes throughout the year. This continuous communication helps you stay top-of-mind, fosters trust, and positions you as a reliable resource, ultimately leading to client retention, increased referrals, and a more successful tax season.
We hope you found this survey helpful.
Centralized Tax Solutions is experienced in all of the topics mentioned.
centralizedtaxsolutions.com